Any information collected by Syrex Infoservices, at its website from customers and/or prospective customers, will be used for communicating with the customer or prospective customer. Any financial information collected from the customers during an Order Process shall be used to verify customer identity, creditworthiness and also for billing purposes for the services ordered and/or rendered.
Syrex Infoservices may collect and store related information such as Website visitors’ IP address, date and time of visits, transcripts of the Live Help sessions, etc. This information may be used to gather statistical information as well as to maintain records relating to order validation, fraud prevention, etc.
Information gathered by Email and other Customer Communication
Syrex Infoservices may collect and retain information received from Customers and prospecting customers via emails and other means of communication with Syrex Infoservices. Also, Syrex Infoservices may collect and maintain information provided to Syrex Infoservices by customers during Customer Service and/or Support incidents.
Any customer information collected by Syrex Infoservices will not be divulged to any unrelated third party. Syrex Infoservices may share customer’s and prospective customer’s information with Syrex Infoservices ‘s partners and vendors in connection with Syrex Infoservices ‘s normal course of business. It is Syrex Infoservices’s policy to protect customer’s financial information by using reasonable, commercially available methods. However, Syrex Infoservices may share customer information as described below:
We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We engage other companies and individuals to perform functions on our behalf. Examples include processing credit card payments, providing marketing assistance, providing customer services, sending postal mail and email to you, removing repetitive information from customer lists, and analyzing data. These persons have access to personal information needed to perform their functions. These companies do not retain, share, store or use personally identifiable information that you provide to Syrex Infoservices, for any secondary purposes.
As we continue to develop our business, we might sell or buy businesses or their assets. In such transactions, customer information generally is one of the transferred business assets. Also, if Syrex Infoservices or all or substantially all of its assets were ever to be acquired, customer information will, of course, be one of the transferred assets.
We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Services Agreement and other agreements; or protect the rights, property, or safety of Syrex Infoservices (I) Pvt. Ltd, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
We partner with other parties to provide specific services. When the user signs up for these services, we will share names or other contact information that is necessary for the third party to provide these services.
We engage other companies and individuals to perform enhanced services on our behalf. Certain of our enhanced services such as our website generator requires that we contact Internet directories and various search engines on your behalf. Many of our service providers have access to personal information needed to perform their services. These parties are not allowed to use the personally identifiable information except for the purpose of providing these services.